Lecture and discussion format for numerous areas of medical and legal expertise

Areas of Expertise

1. Medical Malpractice: Managing the Risk
2. EMTALA: Emergency Department and Beyond
3. Customer Satisfaction: Maximizing the Patient Experience
4. Maximally Efficient and Optimally Effective Emergency Department
5. The Quality Management and Patient Safety Interface
6. Disruptive Provider Behavior: The Problem and Solutions
7. Drug Seeking Behavior: The Dilemma and Solutions
8. Pain Management: Problems and Solutions in the ED
9. ER: One Hundred Cases
10. Lessons Learned: In a Changing Marketplace
11. The Difficult Patient Encounter
12. Physician Contracts: Primer for Providers and Institutions
13. The Frequent ED Patient: Is There a Solution?